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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Saved us $40 for 2 Demarini vooddoo softball backpacks compared to other online stores and local box stores! Best thing... they shipped in 2 days and arrived just before Easter. Instead of a note from the Easter Bunny saying he'll have them here next week, they will wake up to having the real thing. Thank you!
Product pricing is great but shipping is a little high.
I was uncertain if I will get delivery in time based on your messaging.
In the end every thing arrived in time and the extra paid for fast seevixe was refunded.
In the end all is well
Found exactly what I was looking for at a great price.
Delivery quick and as promised merchandise
Good pricing, shipping cost a little high.
This product works perfect with my son's helmet. I received the product earlier than quoted. I would have no problem with ordering from this site again.
Real easy to find on website and very simple to use
I received order. It was to small. So I called to get a return authorization. The customer service rep advise me that the product was on clearance so it would cost me more to return it than what I paid for it. They didn't have another size. So basically I had no options and no solution to the problem.
It was fast shipping and a good product
Very good experience
Fast shipping at a great price
Great website great selection will be ordering from website again
Shipping is more than the $5.00 pair of shorts I purchased. That's outraged! No free shipping option was offered or standard USPS shipping fees were offered.
Need Paypal option for checkout
None.
No issues, item as advertised, thank you
Super easy to order-quick delivery. Getting ready to place a larger order!
Loved the RAPID shipping
Very affordable easy order
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!