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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Love the price and ability to purchase individual shirts. Will be purchasing more here.
Really good company. Fast delivery, good prices, great products. I would use these guys again. Shop with confidence.
Excellent service, fast delivery, great prices, great quality. Everything I expected and more. Recommend buying all your stuff from epic
Shipping rates are very expensive. Other options for shipping carriers and time frames for cheaper rates would be ideal.
Good website to navigate through
Love this site, always products I need and are reasonable and get delivered on time.
Great Quality, Fast Delivery! From basketball uniforms to basketballs, this is the place to order.
Wonderful!
There was no shipping information on the site or status through the email link. I paid for 2 day shipping but received it in 4 business days. I called customer service 2x and both times the hold time was over 50 min. I chose to receive a call back, but no one called. Based on my customer service experience I would likely not shop here again.
First time ordering with Epic Sports - great pricing compared to other Companies. Will always shop to get best price for what I need
Socks shown on website were not what I expected, had to return them, got charged restock fee, and had to pay for postage. Not good...
Easy
The baseball pants were ordered were great quality and 1/2 the price that we found anywhere else!
Great product quality and price
Items were shipped out much faster than expected. Items seem to be of good quality. Pricing was wonderful. Will definitely shop with this company again.
Great prices! Ships fast.
Great price. Fast delivery. Wish the A4 long sleeve shirt had elastic cuffs but other than that I'm very pleased
This box shouldn't be mandatory! But the overall experience, as I rated it above, was very good
It would be nice to see a preview of what you customized. Instead I'm ordering blind. I don't know what my order looks like till it shows up at my house.
Always good service snd prices
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!