On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
On time delivery, quality product
First time, great deals, will shop again
Needed for school... and the price was more than reasonable. Thanks!
Loved the product and timely manor of delivery
Great customer service and fast delivery!
I love this site. I'm so glad I found clothingmy better half
Received product as expected. Great job. Could have been sent in a box vs a bag in case it were to get damaged
Great experience with this store and plan on ordering much more for my two athletes
Good satisfaction I received the order on time
GREAT PRICES!
Quick, accurate and precise and the checkout was fast and secure.Will definitely be doing further business.
Love ordering from your company. Great products and service.
No problems with purchase
Fast and easy process, very good product
N A
Streamlined service!
Products and prices great--shipping is too expensive. I could send these things for less, and they dont arrive that fast, why so high?
Dont believe their "in stock" status. Over $1000. 00 order for a youth league and nothing but troubles. Now our kids may not have jerseys in time for opening day. Have to order somewhere else. Will never use again
Very easy process, everything went better than expected
Great product and great price. I was looking for penne's but for the price I ordered jerseys high quality fast shipping. Will continue to order from here
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!