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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The item was great, shiipping was fast and they kept me updated with emails. All that and a great price will keep me as a customer
Product is great quality, sizing may be slightly small, but that is manufacturer condition and not down to Epic sports. Customer service for exchange of items was fantastic.
Company great I get great deals for my team and always seem to always arrive quickly.
I love the products I see..
Easy to order. Hopefully product will be what I want.
Very easy and reasonable pricing
I am a frequent customer due to excellent customer service and price.
A long wait time but it was a quick fix
Only thing was the shirt was not folded it was like it was thrown in the box. Also was left rite out side the door didnt like that but overall shipping was fast and convenient
No problems yet with the product.
First time using Epic Sports and will be back.
Easy and friendly
Great site, excellent prices, good shipping time, and great products
Met my expectations and the product was also exactly what was described and expected.
Great company for online shopping!
Very happy
I love Epic Sports, there price 's are amazing!
It was easy and finding the product I wanted was great.
Every thing was good
Easy to shop
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!