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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The items I purchased appear to be of good quality, we'll see how they hold up this season.
Shopping is a little crazy, But I needed the items so they got here. Thank yiu
Easy to navigate and and shop, great variety of gear to choose from in any price range. Quality equipment and plenty of brands to choose from. I would consider epic sports first before searching elsewhere online for my sporting needs.
EASY CHECKOUT
Product arrived as described in a timely manner.
Great experience & I will use epic again.
Shipping was very fast. Price was great! Could not be more happy!
Easy web site shopping
Shipping was terrible... My product sat at the post office in my town for 4 days before it was delivered to my house. The hats I ordered are perfect! Exactly as shown and will take my company appeal to the next level
Quick Service good product
Shopped here before wish you had pay pal
I'm a 79 year-old senior, I would not be able to get your T's off or be comfortable wearing them.
What is the point in entering a 100 words?
You guys are awesome and you have amazing prices
We haven't got our goal installed yet but the delivery time was amazing for such a large item! No shipping cost was even better!
Great quality and price
Excellent overall selection of goods. Prices were low and beyond compare. Shipping could have been a bit quicker.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!