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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very good, though shipping costs were high for an envelope of t shirts
Great prices, with great shipping charges
Good products at a good price
Great selection, prices are good, but shipping is expensive! Also, sizing guides are a bit off. Wish they were more specific for child vs youth vs adult.
Did not care for the shirts. Couldn't tell from the picture that the sleeves were mesh. Customer wouldn't accept so I had to order a different shirt and start over.
Price.
Easy to find merchandise and a variety to choose from made this easy for us and the Team loved the socks!
Quick and always accurate with great pricing
Great products at a awesome price
Fast shipping, well made socks
Great price and quick shipment! Love this company!
Customer chose uniform. You had everything I needed in stock and delivery was fast. Thank you
Always buy from here. Best prices and fast delivery
Wouldn't change sizes or cancel
I ordered 3 pair of baseball pants with red stripe. 2 pair white, one grey. One pair came with no tag and had some stains on leg and back end. Thinking may have been a return. Disappointed with this purchase as I have gotten pants from epic sports for last 5 years. Will just use them for practice as he needs them now instead of dealing with return. May rethink future purchase
Shipped what I expected, on time.
Love Epic Sports. Great service and apparel. Quick delivery. Epic Sports is my go to site! Reccomend them to all my friends
Shipping cost was ridiculous. I paid more to ship the item than I did for the item.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!