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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great
Everything was great, product, delivery, everything.
Love epic
I received the order on time as promised but I was missing 3 pairs of pants. Too late to get them in time for the team pictures but hopefully I can get the rest of my order soon.
Epic Sports provides me with quality equipment and prompt delivery of the equipment I ordered. I will be using them again for their great quality products and service that comes with it.
Had a question and called customer service... great help and awesome wait music! Ha
Straightforward site.
Received product in a timely manner. Will order from epic again
Prompt and received as ordered.
It was awesome that i got so much for $40. I only paid $.49 for Reebok baseball pants. I'll order from here again.
I like the shirts, but they don't go higher then a 3x in some colors. But over all I like the look
It was a great experience but i ordered the wrong sizes
Wish you would offer free shipping
Great company will continue to order!
The product are great quality and shipping was timely
Found everything I was looking for
The quality of the stretch-fit plate umpire cap I bought is excellent. The price was fair. I 'd like to see a quicker turn around for delivery; 12 days strikes me as excessive.
Good - more than we wanted to pay but worked.
Epic placed an auto hold on my order bc the Credit Card billing address (entered correctly) didn't match the shipping address. Irritating.
As usual I received what I wanted when I needed it
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!