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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great
Ordered 20 sets of the teal sleeves for our Little League team. Perfect color and great price.
Bought 7pair of pants 2did not fit was told as long as I got new pants shipping would be paid for return and it was not I paid over 40 dollars in shipping to have them shipped to me twice and to ship the return back this is what I paid for the pants
I received the item I purchased ahead of time estimated for delivery.
The package arrived far earlier than expected which was great
Excellent shopping experience. Would have liked the engraving to have been larger
It was fantastic, and this will be my go to site to order from again!
Great fast shipping
Na
This was a great experience.
Epic sports is absolutely my go to for all my sports needs! I get the best price, best customer service and extremely fast shipping times!
An option for free shipping would be nice. My daughter's softball team sponsor ordered an almost $300 order and had to pay shipping.
I love epic sports.The prices are reasonable i have put a lot of my football friends on this website.Thanks for everything
Good pricing!
It was pretty easy to shop around on this site
My experience with Epic Sports has always been great. Quality and price of product cannot be beat.
They had items I needed
Great site.
We liked it
Easy navigation, great prices. Will use Epic Sports again!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!