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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I had this bag monogrammed with a no so popular name and was surprised to get it within 2 days! Super happy with it and know my daughter will love it for her birthday. Thanks!
This company is a third party dealer and does not actually have the items in stock as they say they do.
They do have good prices so pick your poison.
My 19 yr old son is coaching a 12U Upward baseball team this spring. We couldn't be more pleased with our recent order of baseball pants and belts for 6 boys on the team. Everything fit perfectly and didn't break the bank! We had happy moms with sharp looking players and a very pleased coach. Will DEFINITELY order from Epic again next year.
Really good trade and very happy with the item thank you, i would like to continue buy baseball staff from epicsport i really like the way they work with the costumers
I've been very happy with the products I have purchased
Great products at reasonable prices. Definitely a to when ordering anything sports related.
Returned my order and got charged to restock my items and couldn't get any answer why and probably won't order again since you get charged for items returned!
Great experience this my third order for our softball team. Epic Sports has saved us a great deal of time and money.
Went good
On time and product was exactly as described. Will definitively order from them again soon. Have other team sport stuff i need to order and they have great prices
I ordered two exercise balls to use as chairs. They were sent without the plug to keep the air in. Bryant in their customer service department couldn't grasp what that was, so he claimed. They said they would take the items back, but I had to pay shipping... $23.00 Horrible Customer Service.
Timely service and order accuracy was great. Would highly recommend.
Sleeves are nice just a little large
Great
Hard to reach customer service, often disconnected (one rep doesn't know when another rep contacted me)... Poor inventory system - took weeks to finally get an order in with the correct number of jerseys I wanted. The site would say they were in stock, I would order and two days later I would get a message that the number I ordered wasn't in stock. So I requested to change quantity to the number of jerseys that ARE in stock... two days later after that I get ANOTHER email stating that that quantity is not in stock. I went through this process two more times (multiple orders had this same issue). Your website needs to be updated in real time with your warehouse so this won't happen in the future. On a positive note... quality and price are hard to beat. Just wish it were way easier to order and the shipping cost wasn't so high.
Called there was a 35 minute wait punched in my phone # to be called back not losing my place in line was called back 3 hrs later and missed the call
Very easy to order items
Good prices and delivered fast.
Great prices and quality items! I shared the website with others.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members