On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Get price on quality soccer balls!
Web site easy to navigate and fair prices
No comment
My only real disappointment is that htere were limited options for adult sizes in addition to Youth sizes so getting a coach's jersey for a 4-5 yr old league was difficult.
Awesome!
Great selection and easy ordering
Love y'all keep up the good work
The product is GREAT but we received our order the very NEXT day! Impressive turn around! I would highly recommend this company to anyone needing to order sports equipment.
I received my products in timely manner. Great products for a great price. Excellent products and fast shipping.
Shipping time was a little long but pricing was the best I could find.
Quick and easy
Site quick & easy to use
No issues. Great prices
Good quality and inexpensive, overall great!
Very happy with the overall experience.
The prices and quality are great. I love shopping on Epic Sports. I purchased white knickers for my 9 year old and they fit perfectly. I was not a fan of the scorebook though. It is very dark and hard to score with. I also purchased a wrist guard that was nice quality. I will continue to shop here
I liked it
Great prices and product was received prior to estimated shipping date.
Epic Sports has the cheapest price that I have found, and you don't have to purchase a curtain quantity.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!