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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I needed to return some shoes and by time I paid for shipping and restocking fee it would of cost about as much as the shoes themself plus I do not own a printer to print out ram tried calling but was on hold for 20 min before I gave up
Always enjoy working with Epic
I'm a coach and I'm always looking for gear for my team. I was very pleased on the fast delivery on their very affordable products. I'm glad I came across this site. I will be back.
Shoes were very tight for a double E Court be $14 to send back so it cost me $14 to try on a pair shoes I don't think anybody would be happy with that I don't think I'll ever buy shoes again thank you for listening
It was timely and just what I ordered!
Bought them for my grandson, picky... but he called me and was very pleased.
Simple and easy ordering and delivery.
The site was easy to manage and products were easy to locate. The quality of the socks exceeded my expectations
My overall experience was excellent!
You're my top five now 4 best deals at the best price
Items started to arrive within 2 days and entire order was received within a week.
Great price & delivery
Good
Great product and fast shipping. Very good description of the product.
Quickest order I've received from EpicSports.
Only issue we had was we needed an xxxxl and had to buy one from Walmart
Very happy with my order. Quick and easy. Great quality of the products I ordered and fast delivery. We are very happy with our purchases. Thank you!
Fast and easy to find what I needed
On time delivery order...will order again, no problems i recomend this website
Very quick shipping and good quality products.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!