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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I was very pleased with the quality of the jacket. Delivery was faster than I expected. Would reccomend this product and Epic Sports!
Great deal
Great!
My salesman was Jordan he was amazing we got exactly what we were looking for and I was extremely happy with my service, I even got hats that were too small and Jordan quickly shipped me larger hats for my team
Hello,
On the behalf of A.I.A.P.A we love you Epic Sports. You all made things to become a reality for our team.
Thank you,
A.I.A.P.A
I will be ordering from again! Fast shipping!
I will certainly shop at Epic Sports again in the future!
Beyond happy with my order! It was a large order that only had 1 surprise i hadn't anticipated... it came earlier than expected!
They fulfilled the order in timely manner an had no issues.
EASY SO FAR
Quick response to a question I had regarding an item that wasn't available.
The prices were great.
The items I ordered were a great price, and well worth what I paid. Item descriptions clearly state if there are flaws or sizing issues.
Great
It was easy to navigate the website and find what our team wanted.
Very good experience, on the high side for expedited delivery.
The service was good. The delivery mishap was of no fault to Epic Sports.
Blue on hats was darker than it looked on web page
Bety good
Should have accepted a second card to complete original order.
Boys sizes were sent, not mens. Boy's sizes are 6-20, not S, M, L.I
Need to return and substitute men's sizes.
Burgundy was shipped not color requested.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!