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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I've used Epic for several years. Good selection, accurate details, and prices are great. Shipping is always quick. I'll be back!
Good buying experience.Prompt delivery with good quality products.
Easy to order. Great jacket and great price. Was delivered in a reasonable amount of time.
Excellent, quick delivery. Quality product. Holds all my husband's equipment.
Items run small and to return items cost a third of what it cost to purchase in the first place. Absolutely absurd. Will not be buying from again and will not be recommending to anyone.
Ordered 3 day shipping. And it arrived on time. The pricing is fantastic. I would definitely order here again.
Never had a bad experience and the same is true for this order. Will be ordering for years to come. Have been ordering for my oldest since he was 11 and this specific shipment went to him at his college where he is continuing to play.
The belts arrived in a timely manner.
I Ordered 2 float belts for use in deep water aerobics training classes.
The bendable shape is more comfortable & functional than the bulky foam belts more widely available.
These are difficult to find & I'm glad you carry them.
They are good quality vinyl coated foam.
The strap system is not made from elastic & may prove to be better than elastic as the elastic straps stretch out quickly in pool water chemicals.
The plastic buckle is not of the best quality and is difficult to line up to close properly & the plastic tabs are difficult to press when opening.
Other than that criticism of the buckle…. The process has been a great success.
Uniforms as described. Affordable and great quality!
This swim coat 3x was huge! N0 COMPANY UPS RATE so cost $31.00 to return! IMPOSSIBLE to speak to a human, so ZER0 customer service. Worst purchase experience ever and I'm 72. Never shop there again; rather pay more to a company with humans, not bots, even for the discount.
We looked everywhere for the winch system that needed replaced. Epic Sports had exactly what we needed. Item came faster than expected!
I have been searching for a shirt that I could use for bowling and found it on EpicSports. I am pleased with what I have received and will definitely come back to order more.
I've purchased from Epic sports several times before and it is always a positive experience. They have exactly what I need at great prices. Shipping was fast and the items were as described. I'll definitely order again.
Order came in a timely fashion. Really appreciated the emails with status updates. The quality is too notch as well! I can't wait to take it to get personalized
Great prices but it takes two weeks or more to arrive... it's like ordering in the 1990's. I don't think they stock everything and have to order it themselves so if you need it quickly I would use someone else
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!