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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Purchased jerseys for our school's soccer team and they are great. The best value anyone could get.
Ordered baseball set for son, and pants with 2-color piping down the side. Easy.
You guys are great! The product is as described and the shipping was super fast! Thank you guys!
Loved the batting jackets and dry fit shirts. Great quality!
Ordered purple visors and was pleasantly surprised at how great the quality was — especially considering the low price that we paid.
Received items in a decent timeframe
Had an issue with belts never resolved
The order of the items that I ordered arrived on time and they arrived without any inconvenience.
We purchased belts for our team and sample socks. We will most definitely be filling our sock order with Epic sport
Placing the order thru delivery is always easy, always fast, and the products have always met my expectations!
The order arrive quickly. They were the best prices around that I could find. And we're very pleased with the product!
Quick delivery, and baseball pants,belt, and gloves were as expected. Will work well. Prices were good, but shipping seemed a little high. Overall, happy with experience. Will use epic again.
Great experience and very easy to find what I needed for this baseball season
I received my order sooner than expected. Fast shipping is always a plus for me. Great products and great prices
Great and fast service. I have order from them several times and will continue to do so.
The picture of the pants I ordered and the color in person were not accurate which was super not helpful for me. I emailed the company to try and find the right color I need and they told me to search for it myself. Bummer to not get the help or product I needed
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!