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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Having a deal on shipping once in awhile would be nice.
Looked great!
Great
Easy to order and socks were priced great and of good quality. My son's baseball team has already wore them for multiple games.
The girls love the shirts. I will say that the size jump from small to medium was pretty significant.
Very professional, and speedy delivery. Everything was easy to find, and I was able to order multiple orders at the same time.
Quick delivey
I received my order promptly. The jerseys were of good quality for the price. The bat holder is nice. We have used it at our practice and it worked out great. I will be making future orders. Thanks
Service was quick and easy and it shipped quickly product was great quality. Really getting great use out of the sleeves that we bought. Thank you
It came with some brown stains on it, hopefully it comes off when I wash it. It was nice though. If it didnt come with the stains it would be given a 5. The size was perfect.
Did not receive tracking numbers for my order. Other than that, good experience.
The customer service we received from Epic Sports was top notch. They worked with me until I was totally satisfied.
Everything was Good
I would have given all 5 stars, but I wasn't happy with the packaging...as one of our batons was dented.
Great
Always get my order in a timely manner with quality products!
Quality product that was delivered sooner than the estimated time!
Easy to use and search for quick results
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!