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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great products and prices
I am very pleased with the softball pants we ordered. We received everything on the list and everything was correct on their part. We received them earlier than we were supposed to and when I needed to return something they called and corrected everything in a timely manner.
Looking forward to do more business with you guys
Awesome price for what I needed, shipped very quickly. Will do business again, guaranteed!
The color was not as expected. I wanted to return it & besides the shipping cost I have to pay for a restocking fee-all because the color didn't look like it did in the picture!
Very. Efficient.
Easy to do
Shipping was almost triple the order price
Quality product, good price, timely delivery. Will be recommended.
Super excited to find the shorts I was looking for and received them days before expected!
Got what I wanted,shipping was higher then it needed be.
Too many issues when u want to order ítem with international master card, i dont know how u want that the card have the same addres like the delivery, it is imposible an more when u flight around usa or other countries often, please find an alternative to pay URGENT
Received products on time with the extra shipping price
It was great I plan on doing more business with thus company.
Great selection of hats to choose from. Will be a shopper again.
First time buyer and will do it again.
Very timely delivery!
The Price is right and the site is easy to navigate
Easy and good prices
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!