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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy to order. Great customer service.
They were hard to reach but once you contacted them they were excellent to work with. They contacted me back and took care of the problem within an hour
I think your product is overpriced and shipping took too long.
Ordered these caps fornour little league baseball team. Overall a decent quality for the price. Sizing was accurate to chart privided. Shipped in a timely manner. Happy customer.
Exactly what I was looking for. Perfect!
I will be placing orders from here on out with Epic Sports.
Always great products at competitive rates. Think at if you send a specific dollar amount shipping should be free. Also didn't realize that some products are directly shipped from manufacturer.
Products were nice, shipping is a little high.
Received the merchandise dirty, tried to exchange they said I had to wash the merchandise myself. I will never purchase from this company or ever recommend anyone to purchase from them.
Got it early and it was a great deal, sharing with teammate so he can shop too.
Their shipping costs an arm and a leg and their return process isn't fast or cost effective. A $20 jersey costs $70 and when returned, I recieved a $17 refund. Had I known, I would have just kept the jersey.
All good. Exactly as ordered
Easy to find the correct pants.
Fast shipping good product
Great prices even with shipping
The service and products are great.
Great job and prices
Easy to navigate. Found exactly what my was looking for and quality was perfect.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!