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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great customer service when I needed to exchange colors, fast too
Actual garment measurements for jerseys is very helpful. Width across chest and length. Thx
It is always great!
The order was several dats late although i paid extra for faster shipping. I appreciated the refund, just wish i had received on time
Always good buys here. So far no issues.
Always good service never had any issues.
Good Experience.
Great prices, products no issues.
Great company, great prices, definitely will order again!
God job with on time delivery. Great product for great price. I Will continue purchasing product from your website
Received item on time and they followed up to make sure I received my merchandise. Would use them again!
Your product are the best and your prices can't be beat
Item arrived in a very timely manner and was packaged very securely despite the odd shape of the item I bought. I would shop here again.
It was to big had to get them ajusted to me it dont run true size
Order from Amazon instead if you can find similar items. You can't return items without paying for shipping and a restocking fee with EpicSports. I ended up spending about $35 between return shipping and restocking because the sizes of jersey's they sent me were about 2 sizes to small from what there sizing chart says. What a waste of time and money. Never again. Epics sizing chart is way off. I was stuck eating the cost. Epic Failure.
Great product and reasonable priced. I wish shipping was a little quicker
Shirts came quickly and the fit is exactly what I wanted. I will definitely be ordering from Epic Sports again!
Shipping too expensive. Mine cost more then the product I purchased.
Very fast and exactly what I was looking for.
Great company. I have one shirt that does not fit and I need to send it back, but I cannot fine instructions on what to do.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!