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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good shopping experience. Nice products, great selection, very competitive prices.
They came in quicker than expected. Great quality
The jerseys I order in an Adult Large was very small. Other than that everything thing went well.
Very easy
I heard back quickly from an emailed concern and received the products exactly as described faster than expected.
Shirt sizing ran a little small but ended up working for our team. Quick shipping/delivery and great customer service communications.
I received my order promptly. The quality is great. Will shop again!
Great selection
Found on internet
Purchased product for my son who is a catcher and he was not satisfied with the protection it provided. Will most likely return this product.
It was a great price, product and delivery
Quick and fast delivery.
I received my items securely and they followed up to make sure that I received my items. I really appreciated them delivering it to the apartment office complex in order to make certain that I received the items since I wasn't home. Thanks for ensuring peace of mind by doing this.
Cheap, easy and fast!
Shopped here a few times great customer service over the phone and super fast shipping
Product was good and arrived in great time!
Shirt sizes are way off. Shipping and return costs are ridiculous so I'm stuck with a lot of money sunk into shirts that won't work.
Very easy and good prices
Great experience, will definitely be shopping with you guys again in the future.
Satisfied with product and will be using again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!