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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It was just ok
Nice price and great quality.
Purchase was straightforward
Prices...& selection are great
I was very satisfied with the whole procees
Love shopping on your site! So many good things...
Items were exactly what I needed, came at a reasonable price and were delivered promptly.
It was great
Best prices! Quick delivery.
Quick delivery - 3 days for standard! Good prices too.
Received everything in my order on time and will definitely be ordering again from epic sports! Thank you
Great wrk by epic sports
Really great colors, comfort and craftsmanship.
All the items were fantastic and the value was unbelievable. I love shopping at Epic Sports.
We were very pleased with the service and products we ordered.
The caps ordered came through just as anticipated. I had worked with other distributors and sales reps trying to get them for some time. Epic Sports came through easy breezy.
Thank you again
Good service. Will order again
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Bought shirts for my boyfriend and he loves them
First time ordering. You have a very nice selection of different products. Will order again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!