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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Item was not what I ordered, and delivery was excessively delayed
Ordering was so easy and I got my order in the time promised.
Just what I needed for our uniform needs. Good products with good prices.
I usually am super happy with EpicSports, but this year was so stressfull because the shipment kept getting delayed. EpicSports was great at keeping in touch with me and helping me along the way but we barely got our softball stuff before our first tournament of the year.
Options are plenty, and allow for me to design my own transfers.
Excellent service and products, my package arrived on time with no problems.
I ordered pants,belts,a shirt and some socks for my grandkids. Everything is great quality and was delivered on time!
I would order from here again without a doubt. Products were great and the shopping was reasonable!
I received this order and received approval to send it back because a size small was too small and size medium too large. This was the case with four different items.
I got what I ordered timely for my event. I think I received 1 email a day advising that the shipment would arrive in April and I ordered these early March. They are definitely on top of getting you your item and making sure you know they did not forget about you.
Ordering from Epic Sports was a good experience. Got my order in time for my team's first ballgame. Would recommend.
Fast delivery and great prices - ordered a dozen buckets and that's not an easy delivery. Came well packaged.
Outstanding selection, website is easy, customer service is top notch! I'm the spreading the word to all teams and parents!
Great experience, just ordered again! Also shared information with our little league parents to also place orders!
The selection is awesome. It just took longer to get here then I expected..
I am able to get (ALL) of the uniform and equipment needs met for all ages and sports. The shipping is super fast and the customer service is second to NONE thanks again Epic Sports
The entire process from start to finish was Easy and Efficient. Very Happy.
Very good quality, great prices and fast delivery. I have had zero issues
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!