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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I ordered a 2XL sweater from Epic Sports and when it arrived I tried it on and couldn't even get it buttoned. I tried to get in touch with customer service but they don't have phone CS, only chat. I tried to use the chat and got the run around. I emailed someone named Erica and she told me to use a yard stick and measure 1 inch below the arm pit and take a picture. I did so and sent it to her and she emailed me back that she didn't get the picture. I repeated the process and she emailed back that the picture had to include the label. I did so and have heard nothing back.
I think this web site is a rip off and would recommened you stay clear, of it.
They came 6 days late, but they were good. The numbers and lettering were perfect. Overall pretty good.
This is my third purchase from Epic Sports, and I am quite please with the quality of the merchandise, the price, and the timely delivery. I wish I new about Epic Sports sooner.
Service was great. Wished the colors were more vibrant on the product, but overall happy with the experience!
One of the worst companies to deal with an order Jersey phone, wrong order and wrong information. No communication form the customer service except by chatting. There's no phone number that is no communication from the customer service. Unless you stay on top of their email and chatting. Definitely one of the worst companies to deal with. I won't recommend to buy anything from them I won't recommend to buy anything from them
Amazing. Best company around! Received my order sooner than expected. Quality surpasses the costs. Will always buy from this company, whether I need workouts clothes, sports uniforms, or sports equipment. They got me covered!
The shipment came exactly as ordered. Had regular emails communicating the order was processing. Once the order was shipped, it came very quickly.
Quick shipping and the item fit just as described. The size chart for the tire cover was extremely helpful!
Always very happy working with Epic.
I recommend Epic to all my
friends family and colleagues.
I ordered royal blue t shirts and customized them as jerseys for my softball team. It was straight forward and easy to do. My only complaint is that the logo on the front isn't a bright white like it was supposed to be. It's a little faded, but still looks ok.
Great experience with this company. Will order again.
I was disappointed at first because my product was damaged, but I called customer service and they made it right right away. The new product is great!
Your prices are so reasonable and it was easy and affordable to outfit my son for moving up to varsity play this year.
Thank you!
Order arrived earlier than anticipated and fit great.
Epic saved our team on prices. And our team loved their game gear.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members