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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It's easy to shop here and their shipping costs are reasonable. I like the order follow up system.
Terrible customer service, got items 9 days after promised date. Communication from company was terrible.
Great. Got exactly what I ordered and needed when I couldn't find it anywhere else
Socks came quickly and are a great quality. I wasn't able to upload my reseller's certificate no matter how I packaged it, due to file size limitations.
My sons lives them because they are thin and not your typical thick baseball sock
We are happy with our product and the prompt turn around. They were shirts for our boss and he wears them everyday. We put our logo on ourselves and he loves them.
The logo was printed incorrectly/damaged/faulty and there was no support from your end. Will never return and will be 1 star reviewing and telling friends and family never to order from your site.
The prices and quality at Epic Sports are great, but the shipping is slow and sometimes my needed sizes are out of stock. So I just ensure I place my order well before I need it. I will find the best prices at Epic Sports, but products I need that are out of stock, I must order elsewhere, and what I do order will take weeks to arrive. So plan and shop a month before you need it.
Order was received on time and with no issues. They have the best price on these balls for the amount that you receive
We've had a lot of last minute surprises in our inaugural year as a football program. Epic Sports has helped us fill gaps by shipping well priced items quickly.
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Always great deals! We can't find these prices anywhere else.
Bought a catcher's bag and needed to return it for a larger size. No shipping back, would have been $100, and a $50 restocking fee on top of that which is almost a new bag. I will sell it personally and never order from Epic Sports again. Plenty of good companies out there that won't rip you off. Good luck out there ballers!
You guys are the best. The website is very easy to navigate. My orders arrive in a timely manner.
The orders a complete and accurate.
Great experience. Easy ordering. Fair pricing. Order arrived quickly. My football team loves both pairs they received.
Ordered a LOT of mulitple different kinds of items for soccer season and all was delivered fairly promptly and in the correct quantities and colors on everything. Amazing that it all came together...
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!