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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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We purchased two sets of pinnies for a church in Roatan, Honduras. We took them down and they used them this past Sunday, October 6,2024. They loved them. They were perfect for everyone.
Thank you!
Very good throughout the process. Have been happy with the ordering and delivery of the items I purchased.
Standard shipping takes WAY too long! Faster shipping is cost prohibitive.
These do run small so I would went up 2 sizes and they fit perfect. You probably better off getting the men sizes tho. Other than that, Delivery was fast and the material was nice.
Great items / fast shipping / I will definitely buy from epic sports again.
Product was exactly as described, and the quality of fabric was really good! Shipment time was just a few days and came sooner than expected! I will definitely be ordering bulk orders again soon!
Getting these sleeveless jerseys for my volleyball team was quick and painless. The price-point was unbeatable and they arrived earlier than originally anticipated, which was great. They were good quality for what I paid and the girls really like them.
I love it. I can't wait to use again. I will buy from often for my teams, but now I don't know what to say to fill up the 50 characters.
Epic always supply my team with quality products at a great price. Items were shipped quickly-- well ahead of expected arrival.
Tshirts have mold stains in the material. Looks like they have been sitting in a damp storage place, the surface mold was cleaned off but the stains in the fabric remain.
Quickly on shipping and receiving my order and the price was right. Just wish you had it in White also.Thank you
Smooth process, did not have any issues with my order.
Ordered team practice jerseys for a girls youth soccer team, and they came out great.
5 star company! Good quality and durable! Received my order in no time! Highly recommend! Especially for your baseball team needs!
Ordered navy belts and socks for our team. Great products, fast shipping, highly recommend!
Easy ordering and quick delivery. Great selection of colors and styles.
Ordered. Paid. Delivered on Time. Only gripe, the hats were a little smaller than expected. All you get is - One Size Fits Most, then get it and it's small. It pulls and looks off. Frustrating.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!