On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was easy and fast! Arrived quickly and exactly what I wanted.
This is my 2nd order with EpicSports. Order came much earlier than committed this time. Got also help to improving quality of submitted print design.
We bought these for our girls u12 soccer team after searching high and low for a style we liked at an affordable price EpicSports delivered. Shipping was extremely fast and our girls absolutely love how soft they are. Thank you EpicSports! Will definitely be ordering in the future
I like the variety of sportswear available. So much to choose from. Prices cant be beat.
Items were in stock and delivered in a timely manner, sooner than I expected.
My delivery arrived early and was everything I expected. Good quality and high quality
Experience was fantastic. The only wish I have is for a slightly quicker delivery frame.
I placed an order on September 11 with an expected delivery date of September 25. Unfortunately, my order didn't arrive until October 4, which is over three weeks late. My experience with online support was frustrating. I repeatedly contacted the same agent, who failed to respond within the promised 48-hour timeframe after reaching out to the vendor to check my order status. Despite my continuous emails, I never received a follow-up.
When I requested compensation for the delay, the agent attributed it to storm-related issues, citing worker safety. This explanation was unconvincing, as the storm (Helen) was scheduled for September 23, well after my order was placed. Additionally, I placed another order on September 17, with an ETA of October 1. This order was shipped on September 26 and delivered on September 27 without any issues.
I explained to the agent that my order included two types of shirts: one style from LAT's warehouse and another custom all-over sublimation. The person handling the sales tax portion of the order (Carleigh) seemed to have caused the delay by not processing the second part of my order promptly. As a result, my order did not arrive on time for my customer. Despite requesting compensation, I have yet to receive a response.
The jerseys are good quality and I had good communication; however I received 8 jerseys in the wrong size. They seemed to work so I didn't ship them back but was disappointed for such an obvious miss.
The order was placed on-line and the process was simple. The update of the delivery was consistent and quick. The price and quality of true t-shirts were excellent. I will order more in the future.
Very satisfied!
Ordered for our team and had all items shipped and delivered within 2 days. We even placed a 2nd order for our team. Great prices. Fast turnaround.
Very fast delivery! The kids loved the socks will be back for more!
They had what I wanted, and it was delivered quickly.
The order shipped later than scheduled but it did ship complete with all items arriving in great condition.
The package came later than expected. I was hoping to have them arrive for the estimate date but it was no issue that they didn't. If the website had more options or more designability for the extras (logos) I would've definitely ordered having logos put on though the website. Might look into it in the future.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members