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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Ordered two custom hoodies. Both sweatshirts were brilliant; amazing quality & craftsmanship. Epic exceeded all of my expectations & emailed status updates on my orders. Definitely purchasing more for Christmas gifts.
Products exactly as described. Brand new in box. D
I ordered 10 balls for my client's private lessons, and I am pleasantly surprised of the quality. I believe the only downside is that the balls are a little slippery but besides that they are a go too especially for the price.
Have been happy with the shirts I have received in every order, thank you
The shirts and socks I ordered were of high quality and size was accurate.
They came out perfect! The delivery was on time after I contacted you all and received the tracking information.
I was very pleased with the quickness of my package
Rapid shipping of purchase- a pair of soccer goal nets. Good quality, just as described and how I wanted it to be.
One of the 15 mini volleyballs had a hole in it so it would not hold air. We were using it as giveaways to increase student participation at games. The varsity team does giveaways before their games start.
I have purchased many items in the past years for teams I coach. The products always arrive quickly and are perfect. The quality is great, fit is great and they last.
Received order, got it quickly, great price! Ease with ordering. No struggles. Great info on the order from point of sale to delivery by the merchant
I do have a great experience ordering from here. Sometimes the delivery takes a little long so I just accept that and try to order early enough. Most of the time it is there before the original date anyway!
I ordered the white and pink volleyballs. They work perfect for my daughters team to use at home games to throw into the stands. A bit of advice, make sure you have a pump. I just assumed it would come with one but it didn't which was fine. I picked one up at Walmart for 3 bucks. They are super easy to blow up.
Epic always delivers. High quality gear for my club and the value price we have to have to stay afloat.
Epic is great place to buy gear! Shipping is very slow, or they charge quite a bit to get it sooner.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!