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EpicSportsReviews 30,487

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
268
quality
252
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TB A.
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Great, fast delivery
May 9, 2019

Great, fast delivery

Date of experience: May 9, 2019
CHRIS H.
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The original product ordered was out of stock. It was impossible to actually reach a live person to discuss the issue. Repeated automated calls to me stating there was an issue with my order and asking me to call customer service. Well, I call the number provided only to hear the exact same automated message. Very frustrating. However, once I cancelled the original order, and placed a new order, there were no issues.

Date of experience: May 9, 2019
Alan P.
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Letters on front were too small
May 9, 2019

Letters on front were too small

Date of experience: May 9, 2019
ISMAEL L.
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Great quality Jerseys
May 8, 2019

Great quality Jerseys

Date of experience: May 8, 2019
Sara W.
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Both buckets and the softballs and baseballs we received are great! Perfect for getting some practice in at home. Shipping did take awhile, but happy with the product, especially for the price.

Date of experience: May 8, 2019
ALISON H.
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Trouble free!
May 8, 2019

Trouble free!

Date of experience: May 8, 2019
CASEY J.
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Was a little disappointed in the product
May 8, 2019

Was a little disappointed in the product

Date of experience: May 8, 2019
CHC X.
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It was meh
May 8, 2019

It was meh. Had to wait on hold for over 45 minutes only to find out items hadn't shipped yet, and had to email back and forth to confirm the expedited shipping I had paid for was, in fact, refunded for arriving 2-3 weeks after stated delivery time.

Date of experience: May 8, 2019
JOSEPH T.
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Great prices
May 8, 2019

Great prices

Date of experience: May 8, 2019
ERIC G.
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Good Shooping Site
May 8, 2019

Good Shooping Site
Easy to navigate

Date of experience: May 8, 2019
George T.
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Epic sports is the best
May 8, 2019

Epic sports is the best. My go to place. Thank you!

Date of experience: May 8, 2019
ERICA A.
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Amazing quality,price,shipping
May 8, 2019

Amazing quality,price,shipping

Date of experience: May 8, 2019
Reg R.
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...
May 8, 2019

Date of experience: May 8, 2019
MY C.
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Too big
May 8, 2019

Too big

Date of experience: May 8, 2019
MARY A.
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Easy to order, but need better product descriptions

Date of experience: May 8, 2019
tim p.
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I've always had great experiences with everything I buy from this company great quality,on time as always

Date of experience: May 8, 2019
Jenny B.
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Originally, I did not receive one jersey
May 8, 2019

Originally, I did not receive one jersey. I called and left a message and never heard back. A week later, I called again. The same day, my missing jersey came in the mail. I am glad customer service was prompt at addressing my problem, but I would've liked to have received confirmation right away that steps had been taken. Other than that, everything was great.

Date of experience: May 8, 2019
Jessica M.
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Products are always in good condition fast shipping and cheap prices. I will continue to buy from them.

Date of experience: May 8, 2019
BRIAN P.
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Great prices, huge availability and fast shipping!

Date of experience: May 8, 2019
Shellena D.
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Though my original order was not shipped to me, instead, the wrong items were received, when I called everything was corrected and I appreciated the promptness in it

Date of experience: May 8, 2019