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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Too slow on delivery. Should not take 10 days. Other than that I was happy with the equipment.
Will continue to shop with you guys!
Easy, found exactly what i was looking for! At a great price.
The shirts that came in were of good quality and the NUmbers/names pressed on the back looked very good. However, the sized were much larger than anticipated.
Good shopping experience. Would purchase from again.
A++ service
I Love it great
This is the third year I've ordered (maybe the fourth) and I have always been satisfied with my purchases.
Very pleased with the selection and price of the trophies I purchased as well as the user friendliness of the customization application.
Fast delivery and great prices! My son doesn't like the brand we ordered compared to brands purchased in the past.
I selected the cheapest shipping option because we didn't need the items immediately. It took almost 3 weeks to get what I ordered. I think that was a bit extreme. I could see 10-12 days at most.
Was ok shirt was a little bigger then I thought n I went according to size chart,but overall fine.
Had product I needed. Free shipping would have been nice since I ordered quite a lot of merchandise and might have bought more if shipping was free.
U HAVE EVERYTHING I NEED
Thank you
The vinyl letters were not the correct color or centered on the front. One of the hats was broken and one of the shirt sleeves has come apart. I have been in contact, but the manager refuses to do anything.
Good prices. Colors are hard to see. Customizing tshirts could be better.
Fast delivery, great price
Great wish it came a little faster with what the shipping cost is but it's okay
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!