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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very easy to order and everything is shipped within an reasonable time frame. I wish they had free shipping on their goods.
Love your inventory! Love your prices, especially closeouts!
Reasonable price and large selection of Mdse.
Quick and easy searching
It was great
I appreciate the price and fast shipping. There was an issue with them holding the order briefly because I had a different billing and shipping address. It seems like for team sports, that would happen quite often.
Very bad horrible customer service. The staff will talk to you like you not there customer. Please DO NOT USE THIS COMPANY.
Smooth fast and easy
Excellent care
My order was spot on. It did take a little longer then expected but I received it in time for my team to use them.
Great selection, good prices and product arrived sooner than expected
Great Value for the price!
Showed to have what I needed.
Good selection and price
Shipping was a little slow, especially for the amount shipping cost.
But price and quality of items was very good.
I read reviews of each piece of equipment
Got the product that I wanted at a great price. Will definitely do more business with them.
It was great, I'll definitely be back.
Very good quality...recieved quick
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!