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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Was a little disappointed that it took so long to get it but overall a good experience.
Not even a week of wearing the hat It's already changing colors in the front
I have to kids playing sports and any time i find a deal i take advantage. I bought a baseball bag and 2 pair of cleats and everything was delivered on time and of great quality. Will shop here again when i see a great sale.
Great prices.
Ordered on a Wednesday and paid extra to receive it the next Monday but it came that same Friday! Super fast shipping.
VERY fast delivery. Nice quality shirts.
NO issues
Good products at reasonable prices & fast delivery
Repeat customer! Had to order more uniforms for our soccer team. Super quick and easy to make selections, and looked great with printing when shipped to me.
My first order was bad I got something I didn't order and I call customet care and got no respond and I have a order to send back
Another excellent purchase. Product was shipped in less than 24 hrs after ordering.
I do not have access to the "hoodies" that my grandson likes in the small town where I live. Epic Sports has a variety of styles and colors so choosing a piece for the grandson is quite easy
I was a bit concerned about some of the web comments regarding the unavailability of customer support. However, I received a quick response as my billing and mailing address was different. I asked about some of the poor reviews and the service agent was very professional and shared relevant info on the size of the company and volume they experience. I ordered a couple of dozen shirts at an amazing price and nice colors. The entire order came in one shipment and within their expressed time line. Understanding that such sites may not always be "seamless" the negative press seems unfair/unwarranted. I will order uniforms from Epic again. Thank you!
Love the prices...we are a youth group and not a lot of money
Shirts were too small & on clearance so no returns. Repurchased elsewhere.
It was great! Loved the updates of when it is coming!
Item runs small had to order size larger. But love the fit and look.
Had a very difficult time competing my order online, particularly accepting my credit card information
Overall great experience. Great pricing and fast delivery
Everything was great
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!