
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Site easy to navigate
Good prices and accurate discription
I wish you would have that shirt in other colors.
What is going on?
Please let me know if you do...XSM woman
Excellent products excellent price fast shipping.
Excellent to do business with. The best
Great product, very satisfied with my purchase
I have no complaints hence, no comments.
Great material. Will buy again.
Fair deal. It took way to long (4 weeks) to get my merchandise or part of it. Customer service was terrible. I'll never order from here again.
The experience was as I expected
She has only worn them twice and they have a hole in, right under the belt
I needed a shirt that wicked away sweat effectively.
The website is simple, straight forward and very user friendly! I wish all websites could be like this.
Great to buy sport equipment softball pants fit perfectly
As a coach of a travel ball team I am always looking to save money where I can. I can always find the products I need for the best price at Epic.
N
The product prices are by far the best. The only complaint is the 2-3 day delivery prices are a little high.
Order arrived on time as ordered.
Very pleased with Epic sports!
Wish the shipping was a little quicker. Pricing of the items was great.
Shipping is rather pricey.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!