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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Price was the better for the same item I found on Amazon. Delivery was quicker than stated. Very pleased. Will use company again.
Never ever again will I order from here.
I would like to see more pictures of each product on the website. If this had been the case, I would have chosen a bigger bat bag.
Got a phone call to call back, left message never received a call back until days later.
Great desk on patent leather belt. Beats others price by alot. Thanks
The website is easy to use, products are great, and orders are delivered within the expected time frame.
Fast and easy to order at a great price
Great shirts awesome quality customers love them
Epic sports had what's i needed and I got it in a timely manner.
Paid for 2 day delivery but ended up 3 days.
It was somewhat difficult to access my account but at least the matter was resolved after a few restarts. My order was received in a very reasonable time frame. The products are a very good value.
All good
Great service!
Shipped cost and time are misleading, and false. Won't buy again
Delivery on time. Quality service.
Great prices on great products. Easy to order website.
Was not totally satisfied with fit of pants, but given the return policy it was easier to just keep them.
Love the delivery time because my order arrived before the estimated delivery date.
I have been ordering from Epic sports for about 5 years now for our local Little League. The price is fair and many times cheaper than the competition, and they always deliver in a timely fashion.
Very quick delivery!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!