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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It was great. The only issue is that the pennies I ordered said one size fits all and they are smaller than the adult size I thought they would be.
The price was extremely affordable. The quality was 100%. Phone call was answered quickly and it only took one call to get the right answer.
I do not like your 2 step card verification.
Products are very cheap, very high quality, and came way faster than they said! Great experience.
Very good prices
I didn't know the baseball caps could be so reasonably priced! I've been paying $15 - $35 per each cap but does have embroidery on the cap. I need a cap for medical purpose since I'm bald and can't handle the hot sun. The delivery service is great, within four to five days I receive the caps. I'll be back ordering more in the near future.
Good experience. Great price and speedy shipping.
Great product ordered before
Ease website, reasonable prices and shipping costs.
Each experience is good.
It was a nice product for our facility!
The selection is great, prices reasonable and the web site easy to navigate! At times the sizing information is not consistent and that can cause confusion. But overall I love your site!
Always easy ordering and great prices
Good experience with this order. Had a small issue with last order delivery.
Pleasant
No problems all around. The tank top material is a little thin, but not problematic.
Erik was great to work with
Great selection and fast turnaround times!
I always order soccer medals and trophies from Epic. They are reasonably priced and orders are received on time.
The tees fitted just right and the hats are awesome. 5-star satisfied! Thank you!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!