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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I wanted to order more shirts, but your shipping rates are too high on multiple shirts that weigh very little.
Entering my information multiple timesbecame redundantly annoying to me.
Great quality for a reasonable price. Shipping prices are high compared to other companies that is the only reason I do not shop epic sports more.
Epic Sports has Quality Clothes for Great Prices!
Quick and easy
I ordered new softball pants for my girls that matched exactly with what the team already had. Loved the closeout prices.
Ordering could not be easier
QUICK EASY AND FAST DELIVERY :)
Great experience! No hassle and shipping was super fast!
Awesome!
Great first order, I plan to keep ordering in the future
Paid extra for the expatiate delivery but my order came on time so I was satisfied.
Great store...thank you!
Excellent prices and product selection. Can't wait to receive our order!
Great product, inexpensive, quick.
Great service. Fast shipping. Great communication
Next time I need sports gear I am going to look at Epic sports first
Never received product back order problem.
Easy to shop great prices
I've been shopping from epic sports for years. A couple times the shipping takes longer than expected. Over all I will definitely be buying from epic again. They stand behind their products.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!