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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Three different times my order got held up. I paid for overnight so obviously I needed my order in a rush. They waited to the day I was supposed to have my order the first time to tell me one item wasn't available so the order can't be shipped. I think it happened two more times. I had to order from another company because of this.
Prices are the best I've found for this particular dress online. Other retailers prices are at least twice as much. Online ordering process was easy too.
My go to for sports wear! Never disappoint!
Completely satisfied shopper!
Great offers.
Quick and easy to use. Great pricing on products.
Delivery times could be a little faster without having to pay a fortune. Otherwise great products, great pricing.
The products were great. It seems the shipping is high in comparison to the cost of the merchandise.
Product didn't fit- I returned- still have not received my refund
It was amazing on how fast it arrived
It took entirely too long for the order to get moving...i ordered the gear with alot of lead time, and it still arrived much later than it should have..
Great company. Always good prices
Chose them for my husband to wear. I wear them instead.
Good service, took a little ling for delivery, but product was good.
Great products! Great prices! Fast shipping!
I love your brand of sleep pants. They fit great and are very comfortable.
I ordered a shirt 2 sizes bigger than I normally wear. The shirt still was too tight on me. I have noticed one time before when I ordered my sons football pants they were too small to. Some of your products you sell doesn't go by regular stores or online orders sizes.
The product was good and the service was great
Easy ordering, great product, fast delivery
Easy website to navigate and great prices! Would recommend to friends
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!