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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I have told all of my friends and family
Great website / nice deals / easy shopping
We are so used to Amazons' 1 and 2 day delivery time is felt like a long time to ship.
The order did arrive a couple of weeks ahead of time and the quality of the product is very good.
I hope the product works for our theater production! Packaging could be improved. Everything was just thrown in one big box, loose with no sorting at all.
Great experience! Will definitely order again!
It took much longer to be delivered than expected
Great place to shop for quality products & prices!
Very Easy and Affordable! Thank you!
We enjoyed ordering from your company. Shipment was quick and merchandise was in perfect shape.
Good product, good experience
Finding what I needed was easy and Epic Sports had the best prices.
I wish shipping were a bit faster for the price
Easy to navigate. Great pricing and delivered quickly
I've ordered reversible jerseys with printing multiple times from Epic Sports. The cost is good, the quality is good and delivery is on-time.
Nice to be able to not break the bank and receive a nice looking shirt for business.
Quick simple
Good
We were looking for polo-style shirts with fair pricing!
The prices were the best that we found and with good delivery time.
Online order went fine. Tried to call and order and get some info sales agent was short and not much help. You also advertise custom logos and letter/numbers. Was told on phone you dont do that. Confusing. Was gonna have a much bigger team order but now im just making a couple samples and buying elsewhere I guess.
Good. Will shop again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!