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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy to navigate and place order. It even saved when I had to check new cheerleaders' sizes. I'll shop here again.
I have to turn receipts in to Athletic Boosters, and there was no receipt with either order. I did not get a receipt through email either.
The process of buy was easier
Great pricing, recieved exactly what I ordered. I will be a return customer.
It was good! Just what I ordered.
The quality of the items received was good, but I was not aware that the football practice pants I ordered did not include pads so not my son has pants and no padding...
The shirts are good quality and excellent price
I'm very satisfied with Epic and I plan to do more business with Epic!
Great service. Arrived quickly
Good quality merchandise, good price and fast delivery.
Ordering was easy, prices are great, it was delivered earlier than I thought, which was awesome!
Prices are great. Website easy to use. Product is great. Ordered safety orange shirts for work. Holds vinyl well.
Very fast shipping & reasonably priced
Quick and accurate service, as always.
SERVICE AND PRODUCT IS GREAT
The sizing guide isn't correct. I ordered 2 women's jerseys and they were child sized. I had them personalized so I can't return them. Total waste of money.
Great business!
Another great experience and value
Epic sports is great. I have dealt with the company before and found them to provide exactly what they represent and for a good price - timely delivery - even on custom orders.
Easy to navigate
The service was great.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!