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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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We loved it and they came quick
Photos and descriptions were not clear
Great product availability
Easy to use website and a variety of sport products.Great shorts at a fabulous price. Thanks for the prompt delivery.
Good service as always
Great backpacks for all my soccer players! Customized and awesome.
I thought the price I paid for the products I ordered was a great bargain. They arrived quickly and are just as described in the advertisement.
Fast shipping and the exact product I ordered. We will be using Epic again.
Always shop here for my Jr's team great service fast shipping!
I need to make some returns because the color of the 2 jackets I ordered were not as I expected. Everything else has been great.
Thank You
Product is sturdy well made wish it had more compartments
Fast
Exactly what I needed at a great price.
Offered selection and choice of products few could match at a lower price.
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You guys are outstanding. Quality hats, quality service. Evident by the several orders I've made and will continue to make in the future. Great job to everybody there...Corey.
I continue to be very pleased with the quality and service I receive from Epic! There was an out of stock item that I was promptly notified of and the order was quickly adjusted so there was no delays. Very professional.
Easy to find item I wanted to review
Epic Sports did a terrific job selling me very high quality shirts. I purchased about 20 polo shirts to use at work and personal. They have excellent prices. And shipping, while not free, was reasonable at $10 to ship all the shirts that I ordered. They have a brand there called Tonix and I love those shirts! They look and fit great.
I purchased a pair of football pants for my son they came damaged I have sent emails as well as tried calling with no success. I will never do business with them or recommend them to anyone.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!