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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Prices are great but took over a month (5-6 weeks) to get 6 shirts just ridiculous I tried to contact a person to talk to but instead got a stupid machine very dissatisfied will not shop here ever again
The shirts were great.
Took 17 days for order to arrive.
Asked question if I could change size of one shirt the day after order and customer service did not reply for a week. Seems with the almost three week delivery time my request to change
The order of one shirt that I accidentally ordered the wrong size
Great Service Great Prices
Low prices for the growing athlete makes sense on a budget
Placed order... paid extra for 3 day shipping which starts once they actually get the order together- sent emails saying 1 item was out of stock and I needed to respond on what I wanted to do. I replied back with cancel- 3 days later they are still sending same email asking for same info- paid extra for shipping and the package should have already been there buy yet it still has not left facility. They just send out random emails and the wait time to call is over 2 hours long. They either need to hire another 150 people or just close shop. I honestly feel bad for the employees who get yelled at everyday for things that are out of their control.
Easy and simple
Waistband on the football girdle has already started coming loose. Belt on the football pants has already broken and had to be replaced. Too late to return/replace because practice has started and we can't do without them. Fortunately I know how to sew.
Great selection -fit as charted -great price
Experience was good but the polo shirts I ordered ran very small not true to size
All good no complain...
Thank you.
Fast and efficient. Easy to navigate
User friendly website. Can't beat the prices!
I reached out to Epic but they never got back to me.
One of the pair of black socks that I ordered had a whole in the heel.
If you have the time to wait for shipping do it and save money!
Na
The site was super easy to use and for the most part, the products I wanted were available. The products arrived on the dates as promised. I'd use Epic Sports again.
Good, fast, affordable.
Cheap prices and easy to navigate website.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!