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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic sports is the greatest
I love u guys products
Great product prices, fast shipping
Great service.Great Price...LOVE the products
Would recommend!
It would be helpful to be able to see more photos of the back and sides of your shirts and shorts.
Ordering was simple and efficient. Goods arrived in timely fashion.
Terrible experience. Customer service wanted private personal information to purchase t-shirts including birth date and old addresses even though I have already purchased from the before and my card had already been charged for the order.
I will never use this company again. Horrible customer service and ridiculous requests for personal information.
So far so good
Typical experience so far
Great prices- fast shipping- quality products.
Great deals!
It takes longer to get than anywhere else I order. Wish I could get next day without paying extra
I spent over a week trying to get 1 pair of shorts corrected. They sent me Black instead of Navy. I emailed; called, called again and was on hold for OVER AN HOUR, was disconnected. Called the next day and spoken to by an extremely RUDE man who did not care how long it had taken and told me that I may not be able to tell the difference between blue and black. I'd get a call when I got a call and it didn't matter that I paid for Navy. They had no concern for customer service at all! Their systems do not share so if you spoke to one person, no one else could help. If they were gone or on vacay... so sorry for you. Terrible, absolutely terrible customer service. They had no problem taking my money, but clearly do not give a care about the order being wrong or dealing with it timely.
I was called and told my order was being held until I called back. I tried and was on hold for a very long time, while I was holding you called again. I understand that you were trying to verify my credit card but the wait time was not acceptable. Once that was taken care of we received our order quickly.
Sierra provides great service.
It was an easy transaction.
Price, ease of purchase very good. Quality less than great.
Ok
Awesome
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!