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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Socks good
Been fine
A mom of 3 boys, I am always looking for the best deal! Between the 3 boys, we are playing some sport year round. The quality of all the items purchased have been awesome. I will always shop with Epic Sports!
Should offer deee shipping deals
Our jersey arrived sooner than expected! Thanks!
You think you are purchasing new items when you order, but I received a bloody knee pad, a dirty girdle and someone's name written on the socks. This is not only unprofessional, this is dangerous and a health hazard. There are so many stories like this of the fraud this company is doing. BUYER BEWARE. Do not buy from this company. If you do get your order (which seems unlikely based on the other reviews), it will be bloody or dirty!
My experience was great.
I feel like for the weight of my items that the shipping cost was too high, however, it arrived a day or two later!
Had a great experience a around. Only thing I would like to see is maybe free shipping at $50 order. I use a competitor website with very comparable prices that offer free shipping at $50.
Wedding requirement
The products were great. However, both orders were missing an item. We had to call customer service daily and it still took almost a month to get our needed product in.
I was able to sort products well on their site, found what I wanted, and it arrived quickly.
Not sure yet
Just what I needed at a great price and fast delivery.
I bought clothing based on their own sizing chart posted on the items website and the sizes weren't even close. They won't help me out even though it is their own websites fault. Never again.
Great
Outstanding!
Customer service was me quick when I called.
It was all good.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!