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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Ordered a coolflo single ear flat and had to cancel order because after the estimated delivery date they still haven't received my helmet to have it shipped!
Very good service.
Your staff is very frendly.
Very happy with the softballs
Great
Epic Sports has been awesome for our team Definitely will be shopping again
Happy with the selection and price
Great Supplier...super prices and product selection!
Getting out of shopping cart should be easier than currently is.
Great prices, a little slow on the delivery compared to retailers like Amazon but it was acceptable.
Easy ordering, quick shipping, product fit as described
Disappointed you were out of stock when I tried to submit a second order.
Great service and shipping
No hassle for the sizes, shipping on time
Great prices & quick delivery!
Best Spot!
I ordered adult small tank tops. My daughter is an extra small and she couldn't even get them on!
When customizing my jersey, there was an option of "Iron on" or "Sewed on" lettering, and when I received my merch, the lettering was printed on. A little misleading, but I am satisfied with the jersey itself.
We received what we ordered and was fast shipping..
Customer service never got in touch w me
I've been using epic sports websites for about 5 years now and the customer service has always been Consistent and reliable
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!