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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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They had quick delivery and I am very pleased. Wish they would have more sales like the one I had.
Epic Sports is awesome to deal with and super fast shipping.
Bought shirts for my Daughter for work. They were perfect color & fit.
The batting helmets were great, one thing was the box they came in was open on the top. Someone could of just reached in and taken the helmets.
I loved the back brace included with the shoulder pads. I loved the fit and the price.
Love the products, just wish it did not take so long to deliver
In the package did come one of the products that I ordered.
E8599 Champro Agility Training Ladder
Only trophies and gloves arrived
GREAT QUALITY AND PRICES
The overall service was awesome and my order came very fast.
Got the shirts I needed. All arrived on time and survived the teens wearing them.
Great
I've been ordering my daughters softball items here, great fit and price.
Everything was great except for how long it took to recieve the product.
Everything was great had an issue with one pair of compress shorts. They run really small
Love the prices and the products however this company offers terrible customer service. Purchased equipment for work however this company refused to apply our tax exempt status as The Salvation Army tax exempt status is for the whole state and not each individual Salvation Army corps. I explained this multiple times and customer service was awful and not helpful at all. The Salvation Army will no longer be able to use this company in the future if they cannot accept out tax exemption status. Very disappointed as we are a non-profit that does so much good in the world.
Love epic sports! Highly recommend!
Fast delivery. Great products
As always great customer service and better prices.
Shorts already had a hole in crotch!I didn't go through the pain forsaking process of trying to return!
Overall great purchasing experience. Customer service was very friendly and able to answer all of my questions prior to purchasing a large qty shipment!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!