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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Shipping is high priced
Fast shipping and was very pleased with the products!
Great colors and great selection
Placed order without problems
Unreasonable shipping charge
Easy to find things on the site. EXCELLENT prices!
The fit on the shirts I ordered were not very good. The necks on all of them were huge very sloppy looking when wearing. I bought one A4 T shirt previous to check fit that one seemed to fit ok. But the Alleson shirts and the A4 shirts I got this order had very big necks unwearable.
Quick and ease of access this company was and quick on delivery product not to bad I bought to braces because both of my ankles are hurt.
Epic sports is the most efficient site ever. Easy, quality and competent
Good quality shirts, great price
Everything came in together which was good and before delivery date.
Third or fourth time ordering, recieved my order pretty fast this time maybe 5 or 6 days after i ordered compared to a couple weeks last time. Thanks I'll be ordering again in thr future
I have used Epic many timex
The sizing for the product is slightly off, runs smaller than other similar products
The shirts were a good product at a great price.
The socks did not fit so I sent an email to return them and haven't heard anything back yet.
The site is cheap! Great items. The bag I ordered was gianormous! Great for the price but too big lol. We got hats embroidered too. All great items.
Nice product and quick delivery
Website easy to navigate, great prices & item in stock.
To many steps for simple order. Hard to reach specific item like baseball t-shirts
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!