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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Shipping took to long in my opinion.
Thanks for letting me know about the Products, AMEN!
Great experience and low prices!
The experience has been pretty simple with Epic Sports I accidentally ordered the wrong hats with the last order. They are a little off in color from the other hats (both were ordered in Charcoal and Grey but they are a little different on the mesh material)
Good soccer balls at a great price
Good price on soccer balls
User friendly site. Affordable prices.
I wish that you would offer promo codes for the delivery fees. I think that the delivery fees are expensive!
Easy to use interface.
In the era of Amazon I am not sure why this took so long to arrive. If Epic and Amazon have the same products I will always go with Amazon.
Shipping seemed a bit high and the length I have to wait seems a bit long.
Very easy to personalize uniforms online. Saved lots of time and money!
Best price for baseball pants
Great price,fast shipping! Thanks!
Well they came in a couple different shipments throughout a couple weeks. I was worried they forgot my pitching balls and a rep got on it fast when I emailed them my concern! They did a great job of covering their bases!
Great product, easy to order, fast delivery. Will be ordering more product in the future.
I didn't like the wait time when I spoke to a representative about my order.
Very east to shop and prices are great. Hope everything fits first time buyer.
Excellent experience! Fast shipping and great prices!
Product arrived faster than I thought. Product as advertised.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!