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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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We absolutely love ordering from epic Sports. We have not been disappointed yet!
Spectacular service! Spectacular prices! Spectacular products!
I was happy with the quality of products that I ordered and very pleased I didn't have to pay too much for them. Everything got delivered on time as well.
I will never order through ES again. Yesterday, I placed an order that was over $500. Immediately, I realized there were sizing issues with the order. I called ES and selected the option for them to call me back since the wait time was 58 minutes. Over an hour goes by and I didn't hear back, I call ES again, this time I waited the 38 minutes to speak to Maddie. I explained issue. She advised me that she can't change or cancel the order since it's in process. She put in a request, but can't guarantee anything. I told her I called back immediately etc. She said there is nothing she can, but wait to see if her request goes through. Today, I get notified that her request was denied and I can return the products once I recieve them, at my expense! This is absurd I should have recieved the products if they called me back, nor should I have to pay for shipping AGAIN for products that is not correct. Worst return, exchange policy I ever seen. Not to mention. Their customer service is terrible, Maddie did everything to not fix the order and had a reason for it. There are plenty of athletic companies to get product from. I will pass on my experience with ES to all my, friends, families, teams, coaches, and all my other colleagues to make sure they shop elsewhere.
Great products, great price, great customer service!
It was a great experience I order from you all the time
Keep up good works!
It was Great!
Had the larger sizes we needed
Was very happy because my order came earlier than promised and my nephew was thrilled!
This was my first online order, I have ordered uniforms several times in the past, over the phone. This order was the easiest, and fastest one ever. Great online experience, and everything was done to perfection.
Ordered 3 items. Long delay after clicking order!
Add: Shoes were too tight for Size 10!
Ease in ordering. Sizes run large.
Easy process.
Good products.
Great service quick delivery
Best price; great selection; quality product. Would shop with Epic Sports anytime.
Fast easy shopping and great shipping too!
Easy and great prices
I've been trying to reach somebody via email and phone to arrange for a return of some of the merchandise that was overage. I can't get through on the phone (I've waited on hold for more than 30 minutes on two occasions) and none of my emails have received a reply. Please assist me. Thank you.
I love the prices and quick ordering process. Looking forward to receiving my products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members