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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Pretty (darn) good.
Great quality easy to work with
Great pricing and style
Youbguys are awesome
Fast and easy. I wish there was a description of what kind of material my items were made of, couldnt find one. HIGH SHIPPING COST!
It's ok. Shipping is more expensive than usual and payment options aren't as flex as other websites ex. No PayPal
It's true that you get what you pay for. You may want to think about sizing up. Too much trouble to send back.
AWESOME, as always!
Product was solid and the delivery and site was great!
Sizes run very inconsistent between different tee shirts. Some run small while others run large. I threw out two nonrefundable tee shirts.
The shirts that I ordered were not true to size. They were way too small.
Liked browsing through all categories.
Thanks for the quick delivery on our products. All items were correct and in good shape.
Shipping is always a tad bit high but well worth the quality merchandise I'm receiving. Thank you
Great
Easy to manipulate the soft ware
User-friendly site. Quick and easy.
Thank you and may God Bless!
Great prices easy checkout but shipping prices arent the best
Awesome products and variety, great website!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!