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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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They are too rankle
Fine wish you had more big and tall items.
I bought the epic soccer bag for my boys and it's perfect! Big enough for their cleats, shin guards, soccer ball and a change of clothes... with room still left for other things! I love that you can embroider their names on it as well. Would definitely buy again!
Great product, great price, and fast delivery as always
Fine so far
Yes I received my order. Thank u guys at epic sports. Actually I received my items before the date it was promised very happy and would recommend epic to all my friends and to new customers. Thanks again
Products are good. Shipping is little spendy
Site easy to use
Good service and product
Overall experience was good. One pair of the pants that I received already have runs in the seat of them after only 2 games. Not too happy with that aspect, but he loves the belt part. They don't slip loose and almost fall down when he is running.
Great was able to find what I needed quickly and easy ordering.we ordered these for Samaritan's Purse.Christmas. Boxes Thank you for such a great deal
Good to Go
Fast, and great service
The box that the items were shipped in was torn apart by the post office. Bad wrapping and packaging.
Overall, happy with quality of product received. Took 3 weeks from order to delivery, which seemed excessive, however items did require personalization. Only negative is constant emails with shipping promise. Fine to receive one and then a notification when item ships. It became tedious to receive emails multiple times a week with same shipment promise date.
Quality product, reasonably priced, fast delivery
Overall good experience
Worked great.
Very pleased with the product and and quality.
It was a great experience, no complaints.
I had an overall, good experience.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!