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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Fast Delivery. Good Quality
Love the prices and service
I love doing business with Epic! Great products - Great prices - Fast shipping!
Good selection
Epic sports offers equipment at a decent price.
3 of the products were damaged
We are satisfied, however, the price is high.
Can't beat the price and the quality
The shipping could be a little cheaper. That's the only thing I would hold back a 5 star rating back for.
Easy, affordable & a great choice of merchandise.
Great product and price. I am a repeat customer.
First time ordering. I was extrememly satisfied and will continue to purchase in the future!
Socks arrived much quicker than expected.
However, the quality is bad: there were splits in the foot area after wearing them twice
Website makes it all very easy! Well done!
Great quality! Fast shipping. Website is easy to navigate.
Same ball at local retailer for about 30% less even with the shipping charges that I didn't like paying and available in more colors!
Excellent on line ordering service. Good selection of products.
We are a football referee crew and ordered the pants for the entire crew so we are dressed alike and uniformed traveling to the games these pants are amazing EPiC SPORTS is a true winner
Great experience
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!