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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The ordering process, adding shipping and billing info was quick and easy.
Good quality, fast delivery and unbeatable price.
Shirts delivered very quickly but one shirt was a women's I think. Another had a split up the arm.
Pretty easy to navigate and order.
Just what I needed for my daughter's soccer team and also the best price I found.
Everything was on point, besides you guys refuse to do delivered at PO Box. Lucky the items didn't got stolen or missing.
So whoever came up with that ideal not to ship package to a PO Box deserve a 1 star. PO Box is more safe, secure and guarantee people will received their packages.
Hello and good morning!
Quick, painless n inexpensive. Shopped this sight several times. No issues
Met all of our needs
Highly recommend!
N/a
I will be buying all of our sporting needs from Epic sports from here on out! Fast shipping, great prices and great variety!
Took weeks past my expected date of delivery. One of the sizes of jerseys ordered was "back ordered". When I initially ordered the jerseys, the online engine told me they had hundreds in stock.
Otherwise, the company is really not that bad. The prices are very fair. Service leading up to the purchase was good.
Something to work on I guess.
I ordered several t-shirts in different colors and sizes. Order arrived in 2 days and everything was perfect!
Good shopping experience. Prices are reasonable. Delivery time is good.
It was good
Nice selection of items at an affordable price.
Nothing out of the ordinary
All good thanks for making it easy and for having the product that I wanted
Great socks!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!